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Effective Questioning

Admissions, Decision Time, Effective Questioning, Professional Development · May 18, 2021

They Didn’t Pick Your School…Now What?

By Jeremy Tiers, Director of Admissions Services3 minute readIt was looking/sounding like your school was one of their top choices, but in the end, they decided to go elsewhere. Now what? Should you just move on, or is it beneficial to try and figure out the why behind a student’s …

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Admissions, Effective Questioning, Improving Customer Service, Increasing Engagement · April 13, 2021

No More Just “Checking In”

By Jeremy Tiers, Senior Director of Admissions Services2 minute readLast week during a monthly training workshop for a college in New York, one of the things we discussed was the importance of being more intentional whenever you reach out to prospective students.A lot of admissions …

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Admissions, Closing, Conversion and Yield, Decision Time, Effective Questioning, Psychology · March 30, 2021

Don’t Make The Wrong Assumption

By Jeremy Tiers, Director of Admissions Services3 minute readHere’s an assumption that a lot of colleges, universities, and admissions counselors are currently making when it comes to their admitted student population. They believe this group of students has everything they need to make …

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Admissions, Effective Questioning, Increasing Engagement, Sales Basics · February 23, 2021

Casual Questions Get You A Better Response

By Jeremy Tiers, Director of Admissions Services1 minute read“A lot of students have been telling me they’re worried about making the wrong decision. How do you feel when you think about picking your college <First Name>?”If you haven’t asked your admitted students that …

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Admissions, Creative Approaches, Effective Questioning, Objections, Standing Out, Strategy · February 16, 2021

Don’t Miss This Important Communication Tip

By Jeremy Tiers, Director of Admissions Services2 minute readOne of the biggest things I’ve talked about over the years is the importance of asking students (as well as parents and family members) direct and intentional questions. This should happen regularly during all stages of the …

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