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Effective Questioning

Admissions, Effective Questioning, Increasing Engagement · June 16, 2020

Questions That Will Get Them Talking

By Jeremy Tiers, Director of Admissions Services    Last week I had a really fun FaceTime meeting with an admissions counselor who just finished his first year. We originally met last summer when I led a recruiting workshop at his school…it was his third day in the office.Every couple …

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Admissions, Conversion and Yield, Effective Questioning, Increasing Engagement · April 7, 2020

Questions You Should Be Asking

By Jeremy Tiers, Director of Admissions Services    Over the last couple of months I’ve written articles advising you to avoid certain phrases in your phone calls, emails, and text messages. Things like, “I was just calling to…” and “I just wanted to check in and see…”The words you use …

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Admissions, Effective Questioning, Sales Basics · February 25, 2020

The Worst Question You Can Ask

By Jeremy Tiers, Director of Admissions Services    Last month I talked about paying close attention to the way that you start your sentences when you communicate with prospective students. Specifically, I gave you two key phrases to avoid.The same thing is important every time you ask …

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Admissions, Closing, Conversion and Yield, Effective Questioning · January 28, 2020

How You Can Help Students With Their College Decision

By Jeremy Tiers, Director of Admissions Services    In an article I wrote a couple of weeks ago I mentioned one of the reasons why more students are taking longer to make their college decisions.Too many colleges and universities are trying to skip steps and push prospective students to …

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Admissions, Effective Questioning · January 7, 2020

You Should Ask Prospective Students What’s Wrong

By Jeremy Tiers, Director of Admissions Services    More often than not it still comes as a surprise when I talk about the importance of getting different groups of prospective students to reveal what they DON’T want in their future college.A lot of admissions counselors continue to try …

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