By Jeremy Tiers, Director of Admissions Services If you read my newsletter frequently, then you know I’m always on the lookout for real life examples with practical applications that I can turn into articles. I even have a friend who’s an Executive Director of Admissions who asks me each …
They’re Looking At You As One Or the Other
By Jeremy Tiers, Director of Admissions Services Prior to leading any training workshop, I always conduct a recruiting survey with that college’s incoming or current freshman class (depends on the time of the year). The questions we ask get to the heart of what students liked and didn’t …
What’s Your Answer to This Important Question?
By Jeremy Tiers, Director of Admissions Services Delivering better, more consistent customer service continues to be one of the biggest concerns that college admission and enrollment management leaders voice to me.Ten years ago if a prospective student had a really bad campus visit, …
Are You Giving Them Enough Context?
By Jeremy Tiers, Director of Admissions Services I’m asking because context plays an important role in the student recruitment process. And, too often admissions professionals, namely counselors, don’t give prospective students enough of it when telling their school’s story.Here’s …
If They Choose Another School You Should
by Jeremy Tiers, Director of Admissions Services Sometimes even your best isn’t going to be enough to convince an admitted student that your school is the “best fit” for them. The reasons will vary. Some will be legitimate, and some will make absolutely no sense …