By Jeremy Tiers, Senior Director of Admissions Services 2 minute readThe Christmas holiday break is a popular time to plan out new goals or reflect on the past twelve months.With 2022 upon us, here are some of the things I’ve been thinking about most when it comes to the Higher …
Ready to Improve Your Onboarding Process?
By Ethan Penland, Director of Admissions Services4 minute readAs we start a new year, so do many new professionals in enrollment management. That also brings the responsibility of onboarding new staff.The onboarding process can easily set the tone for what is to come for that …
Are Your Communications Making Sense?
By Ethan Penland, Director of Admissions Services3 minute readDo you have a place on campus that all of your current students know about, and they have a catchy nickname for it? Or do you have a building on campus that has a specific name, but you shorten the name to an acronym when …
You Should Never Ask This Question
By Jeremy Tiers, Senior Director of Admissions Services2 minute readDepending on how you phrase questions you’re either going to get no answer, the “right” answer (Aka the answer a prospective student thinks they’re supposed to give you), or an insightful answer full of valuable context …
Do You Know What They’re Really Thinking?
By Jeremy Tiers, Senior Director of Admissions Services3 minute readLet‘s talk about something you probably already know.This generation of prospective students thinks differently than a lot of college admissions and marketing professionals.I’m bringing this up because a …