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Leadership

Admissions, Building Trust, E-Mail, Improving Customer Service, Increasing Engagement, Leadership, Phone Calls, Text Messaging · July 16, 2024

Tips To Help You Sound Less Robotic

By Jeremy Tiers, Vice President of Admissions Services3 minute readWhenever we ask students to give advice about communicating with Gen Z during the college search process, large amounts of quotes similar to these two continue to appear.“We want something that feels personal and sounds …

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Admissions, Improving Customer Service, Leadership, Professional Development · October 24, 2023

Are You Making This A Priority?

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read As someone who travels almost 40% of the year and often speaks for 6-7 hours at a time, I understand the challenge of making time to complete other important daily tasks.Put up your hand if you’ve ever heard (or …

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Admissions, Anticipation, Effective Questioning, Increasing Engagement, Leadership, Motivation, Psychology, Sales Basics, Storytelling · March 28, 2023

Lessons You Can Learn From The NCAA Tournament

By Jeremy Tiers, Senior Director of Admissions Services 4 minute read How’s your bracket? Probably terrible like most. I feel pretty good that I picked one of the Final 4 teams correctly (UConn).March Madness is always unpredictable, but the 2023 men’s basketball tournament has been …

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Admissions, Improving Customer Service, Leadership · August 23, 2022

Tips For Regional Counselors From Regional Counselors

By Ethan Penland, Director of Admissions Services4 minute readA few months ago I was asked by a regional counselor to offer some tips on regional recruitment and how to be successful.I thought it was a great idea, and to make it even better I decided I would also reach out to a few …

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Admissions, Leadership · March 29, 2022

Transition Tips For Mid-Level Leaders

By Ethan Penland, Director of Admissions Services3 minute readBecoming a leader is often a very exciting time! Then, after the excitement wears off, the reality of being a leader settles in, and for many, the anxiety grows.You're now the person with more responsibilities such as …

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