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Admissions, E-Mail, Effective Questioning, First Impression, Sales Basics · June 7, 2022

Stop Rushing The Process At The Beginning

By Jeremy Tiers, Senior Director of Admissions Services 2 minute readI continue to find that many college admissions and enrollment management professionals are, by nature, an impatient, process-oriented group.As soon as you start communicating more with the next group of prospective …

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Admissions, Building Trust, Campus Visit, E-Mail, Improving Customer Service, Increasing Engagement · May 24, 2022

Don’t Do These Two Things

By Jeremy Tiers, Senior Director of Admissions Services 2 minute readLast week while I was in Orlando speaking at an admissions association’s annual conference, there was one question that multiple leaders asked me in different ways.It went something like this – “Jeremy, what are …

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Admissions, E-Mail, First Impression, Letters, Personalization · May 17, 2022

Tips To Help You Start Conversations With Rising Seniors

By Jeremy Tiers, Senior Director of Admissions Services 4 minute readWhile most colleges and universities remain focused on converting admitted students, as well as preventing melt from those who have deposited/committed, there’s another important group that also needs your attention …

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Admissions, E-Mail, Increasing Engagement, Psychology, Standing Out · February 8, 2022

5 Reasons Why Students Are Ghosting You

By Jeremy Tiers, Senior Director of Admissions Services 3 minute readIt’s a common frustration for admissions counselors every single winter. They email or text a group of seniors who showed some level of interest in their school last fall, and instead of a response (or an application …

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Admissions, Conversion and Yield, E-Mail, Strategy · January 18, 2022

Advice To Help With Incomplete Apps

By Jeremy Tiers, Senior Director of Admissions Services 3 minute readDespite your reminders, there’s a good chance you’ve still got a decent number of students who have incomplete applications or missing materials.Something’s wrong, right? Maybe, or maybe not.For some it’s a …

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