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Admissions, Building Trust, E-Mail, Improving Customer Service, Letters, Phone Calls, Sales Basics, Standing Out, Text Messaging, Travel Season · July 18, 2023

Stop Sounding So Robotic And Scripted

By Jeremy Tiers, Senior Director of Admissions Services 3 minute read Whenever we ask students to offer advice about communicating with their generation during the college search process, feedback similar to these three quotes appears every single time.“A lot of the mail and emails …

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Admissions, E-Mail, Personalization · July 11, 2023

Three Tips That Will Help Personalize Your Emails

By Jeremy Tiers, Senior Director of Admissions Services 3 minute read This might surprise you, but only 13.7% of incoming college freshman and high school seniors that Tudor Collegiate Strategies has surveyed over the past two years say the different emails, letters, texts, and phone …

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Admissions, E-Mail · April 18, 2023

6 Things To Stop Doing In Your Emails

By Jeremy Tiers, Senior Director of Admissions Services 4 minute read It’s becoming harder and harder to get prospective students to open an email, let alone read it and take action.The good news is there are effective strategies out there. Students continue to provide valuable …

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Admissions, E-Mail · March 21, 2023

The Best Time To Email Prospective Students

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read As you might imagine, email continues to be the preferred method of communication for the majority of students during their college search.If you don’t want your messages to get buried in a student’s Inbox, and …

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Admissions, E-Mail, Effective Questioning, Increasing Engagement, Text Messaging · February 14, 2023

Try This If You Want More Responses

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read If the language and tone you’re using in your emails and text messages to different groups of students is overly formal, feels robotic, and is completely transactional, it’s going to be harder to get engagement or …

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