By Jeremy Tiers, Director of Admissions ServicesStorytelling is one of the first topics I discuss when I lead a training workshop for an admissions staff or a group of tour guides.Everyone has a story, and everything can be a story.Stories persuade people and they can also help you …
One is Good, One is Bad. Which One Are You?
By Jeremy Tiers, Director of Admissions ServicesI can’t believe that August is already here…wow! Hopefully you’ve enjoyed your summer so far. I’ve been traveling like crazy, having visited 8 states over the past 7 weeks. And this month I’ll be leading admissions workshops on 7 more …
The Power of ‘3’ When You Recruit Students
By Jeremy Tiers, Director of Admissions ServicesDuring my travels this month, I’ve heard from a number of admissions counselors who are trying to figure out how to best connect with today’s teenage prospect. Everyone wants a competitive edge as they begin to build relationships with this next …
An Important Question You Need to Answer
By Jeremy Tiers, Director of Admissions ServicesDelivering better customer service and being more hospitable were two of the biggest concerns that college presidents and enrollment management leaders voiced to me over the past year.Ten years ago if a prospective student had a really bad …
An Intangible Thing in Student Recruitment
By Jeremy Tiers, Director of Admissions ServicesOver the weekend I came across a newspaper article in which college admission counselors and EM leaders shared recommendations and what they wish students knew about the college search process. I always find these pieces interesting, and this one …