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Consistency

Admissions, Consistency, Improving Customer Service, Personalization · January 23, 2024

Don’t Forget To Do This Every Day

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Stop me if you’ve heard (or said) this one before… “If it’s not in Slate, it didn’t happen.”Whatever CRM you utilize, the ability for it to take, store, and search through notes from conversations as well as …

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Admissions, Consistency · December 12, 2023

If You’re Not Consistent, Here’s What Happens

By Jeremy Tiers, Senior Director of Admissions Services 1 minute read With this generation of students, consistent (and timely) communication throughout the college search – at all stages – is a sign of interest.That means when you’re sporadic with your messaging (or when it takes …

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Admissions, Consistency, E-Mail, Increasing Engagement, Repetition, Sales Basics · June 29, 2021

Stop Making This Mistake

By Jeremy Tiers, Senior Director of Admissions Services2 minute readIn the words of one rising high school senior, “We don't want college search pamphlets, flyers, and emails with a list of majors and every other kind of information on it. We want something shorter and more …

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Admissions, Building Trust, Consistency, Conversion and Yield, Decision Time · February 9, 2021

Let’s Talk About College Decision-Making Factors

By Jeremy Tiers, Director of Admissions Services3 minute readDuring a recent training workshop we were talking about college decision-making factors – what students say is very important and what’s not that important. One of the counselors went on to ask me what will be different for …

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Admissions, Consistency, E-Mail, Increasing Engagement, Letters · September 29, 2020

Follow This Important Rule

By Jeremy Tiers, Director of Admissions Services If you’re trying to get more prospective students, parents, and families to open and read your emails, answer the phone, sign up for a visit/virtual event, or take the next step in the process with your school, there are rules you need to …

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