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Creative Approaches

Admissions, Building Trust, Creative Approaches, Improving Customer Service, Sales Basics, Standing Out, Storytelling · August 22, 2023

Tip To Help You Be More Genuine

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read As humans we value honesty and authenticity from others, a lot.Unfortunately, most prospective students continue to feel like the communications they receive during their college search are copied and pasted to …

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Admissions, Campus Visit, Creative Approaches, Video Calls · April 11, 2023

Try This With Students Who Haven’t Visited Campus

By Jeremy Tiers, Senior Director of Admissions Services 3 minute read Last week I received an email from an Associate Director who was looking for creative approaches to help increase their number of deposited students.The first thing I encouraged her to do was run a couple of …

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Admissions, Building Trust, Creative Approaches, Effective Questioning, Fear, Psychology · February 21, 2023

You’re Not Always Getting The Whole Truth

By Jeremy Tiers, Senior Director of Admissions Services 3 minute read About once a month I get asked by either an admissions counselor or leader if I believe prospective students (as well as some parents) don’t always reveal the whole truth during various college conversations.My …

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Admissions, Creative Approaches, Increasing Engagement, Standing Out · January 24, 2023

How You Can Improve The Responses You Send Students

By Jeremy Tiers, Senior Director of Admissions Services 3 minute readOne of the things we’ve learned from tracking tens of thousands of admissions interactions over the past 8+ years is the more a counselor probes and digs, and the longer they can keep a conversation about a particular …

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Admissions, Creative Approaches, E-Mail, Increasing Engagement · January 10, 2023

If Students Aren’t Responding, Try This

By Jeremy Tiers, Senior Director of Admissions Services 3 minute readBefore the break and into the new year I’ve been getting questions from my newsletter community about communicating with unresponsive inquiries – especially those who visited campus at some point.As you might …

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