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Increasing Engagement

Admissions, Building Trust, E-Mail, Improving Customer Service, Increasing Engagement, Leadership, Phone Calls, Text Messaging · July 16, 2024

Tips To Help You Sound Less Robotic

By Jeremy Tiers, Vice President of Admissions Services3 minute readWhenever we ask students to give advice about communicating with Gen Z during the college search process, large amounts of quotes similar to these two continue to appear.“We want something that feels personal and sounds …

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Admissions, Creative Approaches, Increasing Engagement · March 19, 2024

Advice If Newer Inquiries Aren’t Responding

By Jeremy Tiers, Senior Director of Admissions Services 3 minute read Dealing with unresponsive students who recently started showing interest in your school is a common problem every year.Our Tudor Collegiate Strategies leadership team was talking about this scenario last week, and …

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Admissions, Effective Questioning, Improving Customer Service, Increasing Engagement, Psychology, Sales Basics · November 28, 2023

Stop ‘Checking In’ With Students

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read This month I’ve shared multiple articles that discuss the value of asking direct questions. If you missed those or want a quick review, go here.A couple of weeks ago I received a message from a newsletter reader …

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Admissions, Increasing Engagement · July 25, 2023

I Really Want This To Be Your Goal

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read How many young people like starting conversations?That’s one of the questions I ask during the recruitment workshops I lead. Along with some chuckling from the room, the responses typically are “Zero” and/or …

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Admissions, Effective Questioning, Increasing Engagement · June 20, 2023

You Probably Need To Do More Of This

By Jeremy Tiers, Senior Director of Admissions Services 1 minute read Today I want to focus on something that most admissions counselors and student tour guides need to do more consistently.Understanding why a prospective student is interested in your school or how they’re feeling …

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