By Jeremy Tiers, Senior Director of Admissions Services3 minute readImproving parent communication continues to be one of the top action points when I’m working with an admissions team.Everybody knows how important it is, yet I’m continuing to find just like I did at this point last …
Some Quick Advice For Your Inquiries
By Jeremy Tiers, Senior Director of Admissions Services2 minute readHere’s something I bring up when I lead recruiting workshops – You don’t have to tell prospective students everything all at once. You just need to say enough to create a conversation.There’s a lot of value in aiming …
How’s Your Staff Feeling?
By Ethan Penland, Director of Admissions Services3 minute readMy last post discussed the importance of having a conversation with students about stressors when it comes to the college search process.We're now in the month of November and your team has been grinding out through much …
Tips For Improving Your Phone Calls
By Jeremy Tiers, Senior Director of Admissions Services4 minute readHere’s something that probably won’t surprise you. Most admissions counselors don’t enjoy making phone calls to prospective students.The most common reason? They’re time consuming and oftentimes nobody picks up their …
You Should Never Ask This Question
By Jeremy Tiers, Senior Director of Admissions Services2 minute readDepending on how you phrase questions you’re either going to get no answer, the “right” answer (Aka the answer a prospective student thinks they’re supposed to give you), or an insightful answer full of valuable context …