By Jeremy Tiers, Vice President of Admissions Services2 minute readHere’s something important we’ve learned from tracking tens of thousands of admissions interactions over the past 10+ years:A lot of admissions counselors and tour guides are great at answering questions. Many however …
The Next Big Thing In Recruiting Communication?
By Jeremy Tiers, Vice President of Admissions Services2 minute readLast week during the session I co-led at the American Marketing Association Symposium for Higher Ed, one of the updated pieces of data I shared is that only 17.9% of students felt like the communications they received from …
Stop Saying The Same Thing
By Jeremy Tiers, Vice President of Admissions Services2 minute readDoes this sound like you?You’re looking for a restaurant recommendation or maybe you’ve recently moved and need a new doctor or dentist. You ask your friends, or you go to Google and do a search.The result? You get …
How To Personalize Your Admitted Student Day Messages
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read After last week’s news of an additional delay when it comes colleges receiving FAFSA information (ISIRs) from the federal government, I received a bunch of emails and texts from enrollment leaders wanting to discuss, …
Don’t Forget To Do This Every Day
By Jeremy Tiers, Senior Director of Admissions Services 2 minute read Stop me if you’ve heard (or said) this one before… “If it’s not in Slate, it didn’t happen.”Whatever CRM you utilize, the ability for it to take, store, and search through notes from conversations as well as …