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Standing Out

Admissions, Personalization, Standing Out · May 26, 2020

The #1 Thing That Needs to Change

By Jeremy Tiers, Director of Admissions Services    How would prospective students and parents describe the interactions they have with you and your campus community, as well as the emails, letters, and other communications that make up your enrollment communications plan? What do you think …

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Admissions, Creative Approaches, Increasing Engagement, Social Media, Standing Out, Strategy, Transparency, Virtual Events · March 17, 2020

What Now?? How to Handle Today’s New Normal

By Jeremy Tiers, Director of Admissions Services    The past seven days feel like a blur, don’t they?Since the middle of last week, I’ve been emailing, texting, tweeting, and talking back and forth with clients and other college admissions leaders about the coronavirus and how to manage …

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Admissions, Improving Customer Service, Sales Basics, Standing Out · September 3, 2019

What Would Prospective Students Say About You??

By Jeremy Tiers, Director of Admissions Services      As you prepare to interact with hundreds of new prospective students in the coming weeks on and off campus, I want you to think about this:If those students were asked to describe you and your interaction with them after the fact, …

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Admissions, Personalization, Standing Out · August 6, 2019

Giving Them More Authenticity and Personalization

By Jeremy Tiers, Director of Admissions Services    Discussions about authenticity and personalization have dominated my summer.They were hot topics at the recent eduWeb Digital Summit. Conversations about them consistently pop up in my Twitter and LinkedIn feeds. I’m now getting …

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Admissions, E-Mail, Increasing Engagement, Letters, Personalization, Standing Out · July 9, 2019

What’s Your Plan for This?

By Jeremy Tiers, Director of Admissions Services      What’s the first communication piece that your school is sending or will be sending a new inquiry or prospect?I’m asking because it’s an extremely important communication (maybe the most important one). Plus it’s something that …

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