By Jeremy Tiers, Director of Admissions Services What a way to end my spring travel. Last week started with 48 hours in Atlantic City during which I gave the keynote speech at NJACAC and presented a breakout session. Then it was home for 12 hours to sleep in my own bed and have breakfast …
What’s Your Answer to This Important Question?
By Jeremy Tiers, Director of Admissions Services Delivering better, more consistent customer service continues to be one of the biggest concerns that college admission and enrollment management leaders voice to me.Ten years ago if a prospective student had a really bad campus visit, …
Are You Giving Them Enough Context?
By Jeremy Tiers, Director of Admissions Services I’m asking because context plays an important role in the student recruitment process. And, too often admissions professionals, namely counselors, don’t give prospective students enough of it when telling their school’s story.Here’s …
Making These Changes Next Recruiting Cycle
By Jeremy Tiers, Director of Admissions Services In my Inbox among a bunch of “can you help me” emails and workshop contest entries last week was a note from a Senior Admissions Counselor. I led a workshop for the university he worked at a couple of years ago…he’s since moved on to …
If They Choose Another School You Should
by Jeremy Tiers, Director of Admissions Services Sometimes even your best isn’t going to be enough to convince an admitted student that your school is the “best fit” for them. The reasons will vary. Some will be legitimate, and some will make absolutely no sense …