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Professional Development

Admissions, Professional Development · November 23, 2021

Thoughts and Tips on Work-Life Balance

By Jeremy Tiers, Senior Director of Admissions Services3 minute readI can’t remember the last week when the topic of work-life balance didn’t come up in conversation. It’s easily one of the top three things I’ve been asked about over the past 20 months.Juggling work, friends, family …

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Admissions, Professional Development · November 2, 2021

How’s Your Staff Feeling?

By Ethan Penland, Director of Admissions Services3 minute readMy last post discussed the importance of having a conversation with students about stressors when it comes to the college search process.We're now in the month of November and your team has been grinding out through much …

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Admissions, Professional Development · October 19, 2021

Why is This So Taboo to Address?

By Ethan Penland, Director of Admissions Services2 minute readWorld Mental Health Day was October 10th, which makes this a great time to discuss a topic that we continue to recognize, to a degree, as taboo.What would you expect the percentage of Americans who experienced moderate to …

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Admissions, Improving Customer Service, Increasing Engagement, Professional Development, Sales Basics, Standing Out · August 17, 2021

You Need To Consistently Do This

By Jeremy Tiers, Senior Director of Admissions Services1 minute readIn last week’s article, I made the statement that successfully recruiting your next class of students ultimately comes down to consistently doing 10 or 11 little things well.One of the key pieces of data we continue …

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Admissions, Effective Questioning, Professional Development · July 20, 2021

The Best Recruiters Do This

By Jeremy Tiers, Senior Director of Admissions Services1 minute readLast week, as part of a virtual staff training I led for a university in Louisiana, I was asked to discuss some of the differences between an average recruiter/admissions counselor and those who really excel.So many …

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