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Professional Development

Admissions, Decision Time, Effective Questioning, Professional Development · May 3, 2022

They Didn’t Choose Your School, But Don’t Forget To Do This

By Jeremy Tiers, Senior Director of Admissions Services 4 minute readYes, no, maybe. Those are popular words in most admissions offices around this time of year as students make their college decision.Hearing “no” from a student can be hard, especially if it was looking/sounding like …

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Admissions, Conversion and Yield, Creative Approaches, Decision Time, Effective Questioning, Professional Development · March 1, 2022

A Simple Concept That’s Extremely Important

By Jeremy Tiers, Senior Director of Admissions Services 1 minute readWondering why an admitted student is hesitant to submit their deposit, why they haven’t registered for your admitted student day, or just in general why you’re getting the feeling there’s something they don’t like about …

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Admissions, Improving Customer Service, Professional Development · January 18, 2022

Why Adding Student Notes In Your CRM Matters

By Ethan Penland, Director of Admissions Services4 minute readI once had a leader that would echo, constantly, “Make sure it’s in Slate.” What they were referring to was any time I had a conversation or interaction with a student, notes needed to be added into our CRM.When I became a …

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Admissions, Conversion and Yield, Increasing Engagement, Leadership, Motivation, Personalization, Professional Development, Sales Basics · January 4, 2022

12 Thoughts To Start Out 2022

By Jeremy Tiers, Senior Director of Admissions Services 2 minute readThe Christmas holiday break is a popular time to plan out new goals or reflect on the past twelve months.With 2022 upon us, here are some of the things I’ve been thinking about most when it comes to the Higher …

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Admissions, Professional Development · January 4, 2022

Ideas To Elevate Your Mid-Year Training

By Ethan Penland, Director of Admissions Services4 minute readAs you begin a new year, there is still plenty of uncertainty ahead of what the latter half of this recruitment cycle will bring. Whether it's uncertainty about the impact of the new variant, the uncertainty of how recruitment …

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