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Effective Questioning

Admissions, Effective Questioning · January 9, 2024

Fixing A Big Recruiting Communication Problem

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read One of the things we’ve learned from helping hundreds of colleges and universities track thousands of interactions over the past 9 years between admissions counselors and prospective students is this:The more you …

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Admissions, Effective Questioning, Improving Customer Service, Increasing Engagement, Psychology, Sales Basics · November 28, 2023

Stop ‘Checking In’ With Students

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read This month I’ve shared multiple articles that discuss the value of asking direct questions. If you missed those or want a quick review, go here.A couple of weeks ago I received a message from a newsletter reader …

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Admissions, Effective Questioning · November 21, 2023

Three Questions You Need To Ask

By Jeremy Tiers, Senior Director of Admissions Services 2 minute read We both know that getting good information out of a teenager continues to be a challenge.Most young people aren’t that great at communicating what’s really going on in their mind, as well as what their …

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Admissions, Effective Questioning · November 7, 2023

It’s Smart To Ask These Kinds Of Questions

By Jeremy Tiers, Senior Director of Admissions Services 1 minute read The best questions you can ask prospective students will open the door and give them ‘permission’ to provide you with context about their mindset and feelings.Along with that it’s important to keep in mind that as …

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Admissions, Creative Approaches, Effective Questioning · September 26, 2023

Understanding Your Students Better

By Jeremy Tiers, Senior Director of Admissions Services 1 minute read You want to find out why a senior who seemed really excited and engaged at a recent college fair or high school visit hasn’t started their application.The common way I see admissions counselors and enrollment …

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