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Admissions, E-Mail, Phone Calls, Text Messaging, Transparency · January 21, 2020

Stop Using These Phrases During Phone Calls (and in emails and texts)

By Jeremy Tiers, Director of Admissions Services    Considering how hard it is to get and keep the attention of young people these days, it’s important to know which words and phrases to avoid.Over the past few years I’ve shared many of them with you, but there are two phrases that a …

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Admissions, E-Mail · November 26, 2019

Here’s When You Should Be Sending Those Emails

By Jeremy Tiers, Director of Admissions Services    Back in September I sent you an article with email subject line tips in it. That article quickly became one of the most read in 2019, and a number of readers have reached out to let me know that making one or more of those changes led them …

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Admissions, E-Mail, Letters, Phone Calls, Psychology, Social Media, Text Messaging · October 29, 2019

Are Your Communications Wearing Them Out?

By Jeremy Tiers, Director of Admissions Services    The world we live in is full of choices. We’re all getting marketed to daily from so many different directions that our brains quickly get tired.Add in the growth of social networking apps and the fact that just about everybody’s …

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Admissions, E-Mail, Increasing Engagement · September 17, 2019

Email Subject Line Tips for You

By Jeremy Tiers, Director of Admissions Services    Improving email open rates is something that has come up a lot during my conversations with admissions and marketing professionals these last few weeks.Too many counselors (and some admissions leaders) are convincing themselves that …

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Admissions, E-Mail · August 13, 2019

The Other Thing Your Emails Need to Do!

By Jeremy Tiers, Director of Admissions Services      In last week’s article I talked about authenticity and personalization. A number of newsletter readers sent me emails with follow-up questions (which I’m always up for answering), including asking about appropriate goals and calls to …

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