By Jeremy Tiers, Director of Admissions Services Back in September I sent you an article with email subject line tips in it. That article quickly became one of the most read in 2019, and a number of readers have reached out to let me know that making one or more of those changes led them …
In Recruiting, Customer Service Matters
by Greg Carroll, Tudor Collegiate StrategiesAbout a month ago my wife and I went car shopping. On a list of the top 10 things I enjoy doing most - purchasing a new vehicle ranks near, if not at the very bottom. I doubt I’m alone and I’m sure some common experiences quickly come to mind. …
Advice if You’re Getting the Silent Treatment
By Jeremy Tiers, Director of Admissions Services Dealing with unresponsive students is a common problem every fall, especially as we get closer to the holidays.These past few weeks a number of readers have been asking me for more information and ideas on how to handle this group. …
Managing Coaching Emails by Using the Shot Clock
by Mandy Green, Busy Coach If you have ever heard me speak in person about time management for college coaches, you will always hear me talk about how you should work like you are going on vacation tomorrow. The reason, you will get a lot more done in a day with this added sense of urgency. One …
Important You Do This From Start to Finish
By Jeremy Tiers, Director of Admissions Services One of the key pieces of data we’ve uncovered from our focus group surveys with students around the country is that most of them have no idea what they’re supposed to ask a college admissions counselor or how they’re supposed to ask …

