By Jeremy Tiers, Director of Admissions ServicesDelivering better customer service and being more hospitable were two of the biggest concerns that college presidents and enrollment management leaders voiced to me over the past year.Ten years ago if a prospective student had a really bad …
Admissions Newsletter – Reader Q & A: May 9, 2017
This is an opportunity for readers of this newsletter to anonymously ask me a question about any aspect of student recruitment, leadership, and professional or personal development. I will pick one question to answer each week and post my response in the following week's newsletter for everyone to …
They Didn’t Deposit to Your School Because
by Jeremy Tiers, Director of Admissions Services You can put away the countdown clock and stop checking your deposit portal every fifteen minutes. ‘National College Decision Day’ has come and gone.If you haven’t taken a deep breath and exhaled yet, please do it at some point …
Admissions Newsletter – Reader Q & A: May 2, 2017
This is an opportunity for readers of this newsletter to anonymously ask me a question about any aspect of student recruitment, leadership, and professional or personal development. I will pick one question to answer each week and post my response in the following week's newsletter for everyone to …
Trial Close Questions Will Help You With Yield
By Jeremy Tiers, Director of Admissions ServicesTell me if this sounds familiar. You’ve got one or more undecided students that haven’t officially told you they’re coming, and they haven’t submitted a deposit either…but you feel really good about your chances. Plus you haven't asked them if …