by Jeremy Tiers, Director of Admissions ServicesThis past week I had a lengthy discussion with an admissions counselor. She reached out to me for advice after a common theme started to develop with her new admits. The excitement of receiving that acceptance letter had begun to wear off. It was …
The Epic Coach Struggle: To Yell Or To Fascinate
by Mike Davenport, CoachingSportsToday.com[This is part three in the series on effective persuasion for sport coaches] Melissa was a great swimmer. Extraordinary some would say. In the straightaways she was tough to beat. But she had a fault — her flip turns. They weren’t as good as they could …
How The Miracle On Ice Team Inspires Athletes Today
by Charlie Adams, StokeTheFireWithin.comWhen you are going through recruiting or building a program, what do you look towards for inspiration?Theo Epstein runs the Chicago Cubs now and looks to have them headed towards good times. Before, he ran the Red Sox organization and made a point to …
The Unique Challenge of Recruiting Junior College Prospects
He was fit to be tied.A client venting his frustration to me at seeing his junior college prospect take the completely opposite approach in the recruiting process highlighted, once again, just how different it is from approaching a high school student-athlete.It’s usually only a two-year …
What the Drive-Thru Reminds Us About Customer Service
by Jeremy Tiers, Director of Admissions ServicesAt some point in the past twelve months I’m sure each of you has experienced poor customer service. You know, the kind that frustrates you to no end and you proceed to tell your family, friends and neighbors all about it. Mine occurred a couple of …