by Mandy Green, Busy Coach
I see this mistake all the time…
It’s what I call:
“Stone Age” recruiting operations.
Why’s it so dangerous?
Well, perpetrators of this antique approach take an eternity to onboard new staff… costly errors repeat themselves, even with routine tasks… and leaders are forced to micromanage their team instead of focus on high-leverage activities.
And here’s what’s most shocking…
All of this can be avoided by adopting a simple technology that was invented roughly 5,500 years ago:
The written word.
You see, head coaches get stuck in the Stone Age because they haven’t evolved past oral communication as the way to TEACH their program values, strategy, and most importantly, processes to their staff.
And instead of documenting their standard operating procedures (SOPs)…
They fall into a loop of verbally repeating the same instructions over and over and over again.
…Which inevitably lead to mistakes, miscommunication, and a whole-freaking-lot of wasted time.
So if you’re ready to start acting “smarter than a caveman,” do what I do and invest early and often into documenting your SOPs (which is made even easier in 2021 with screen recording apps like Loom and Vimeo Record).
You’ll thank me later.
Want more simple, effective organizational tips for coaching staffs? Follow Coach Green at busy.coach. There are lots of resources available that hundreds of coaches use regularly, and you should too. Click here for more.