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Admissions, Campus Visit, Conversion and Yield · March 2, 2015

Stop Doing This One Simple Thing to Improve Your Campus Visits

by Jeremy Tiers, Director of Admissions Services

Before I tell you what that is, I want to start by thanking each of you for your readership. Furthermore, it’s great to hear success stories from those of you who have applied the information from this newsletter. I look forward to being on many of your campuses this spring conducting one of our popular admissions training workshops.

Okay…let’s get down business. Today I’m going to give you one simple idea that you can begin applying immediately.   It won’t cost you a dime and it doesn’t require any extra work. It centers on improving campus visits with prospective students, a topic I’m frequently asked about by admissions directors and counselors I speak with, or who we get to serve as clients.

There are many different strategies that we might suggest depending on your specific situation. This one however is universal and easy to put into practice.

Stop having prospects sit in on a class as part of the campus visit. Let me explain why your admissions team should do this, and touch on why you might be hesitant to actually follow through with removing it from your campus visit schedule.

First, why is it such a good idea?  The answer is simple – Your prospects tell us.

As part of our review and research in preparation for an admissions workshop, we conduct detailed focus groups and surveys with current college students.  When we do, one thing we ask them to tell us is what factors were most important – and least important – in helping them choose a college.  Without fail, nearly 100% of the time, students tell us that sitting in on a class is one of the least effective, least important aspects of their visit to a college campus.

“Sitting in on class was a little boring.” “I think sitting in on a class is not that important, it was interesting for me but not that important.” Both of these are actual comments from your recruits.

So, is it smart to have this on the agenda and prolong a campus visit that in many cases should be shorter anyways? No. The average campus tour already lasts more than one hour. Our research, which again is feedback from students, consistently tells us this is too long. Like it or not, that’s this generation of recruits.

Having said that, let me give you two reasons why you’ll probably elect not to remove this part of your campus visit, even though many of your prospects would be much happier with their visit to campus if you did.

  • You don’t want to upset your friends across campus. In some cases this idea will not even be up for discussion because your office doesn’t want to explain to an academic dean why you’ve stopped coming around and thus eliminated the role they’re used to playing in the process. I completely understand. For those of you who might be on the fence, let me share the following feedback from a counselor at a school we worked with last fall who chose to implement this idea. “I can’t believe it but we have not received any negative feedback from various departments on campus since we stopped visiting classes, which is a pleasant surprise.”
  • “This is college and they need to experience what a typical class will be like.” I’ll answer by telling you what many of your students and student-athletes have told both Dan Tudor and myself – “It’s a college…we get it…they have classrooms.”  In other words, it doesn’t matter.  Now, let me clarify. If you have a prospective student who expresses their desire to sit in on a class or spend some time learning about your college from faculty members, go ahead and make that happen. However, for the vast majority of prospects visiting your campus for a short period of time, they would much rather have some down time for rest and self-exploration.

There it is.  One simple, straightforward solution to better campus visits that’s based on national research and advice from the very people you are trying to attract to your school, along with two obstacles standing in your way. The choice is yours.

Oh, and in case you’re wondering, the factor that more often than not most influences your students to choose your institution over the competition is…How the admissions staff treated them on their visit.

We’d love to conduct an On-Campus Workshop at your school.  We conduct specific focus group research on-campus, present a dynamic interactive discussion of effective recruiting strategies, and answer specific questions from your admissions team on how to address the challenges you’re facing. Contact Jeremy today at jeremy@dantudor.com

Filed Under: Admissions, Campus Visit, Conversion and Yield

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