By Jeremy Tiers, Director of Admissions ServicesCollege admission departments throw them around all the time. The “them” I’m talking about are facts.Admissions counselors and tour guides use facts to sell their college or university, and they brag about facts in an attempt to separate their …
I’m Glad That Happened, Mr. Customer
"I'm glad that happened, Mr. Customer."That was one of several borderline-cheesy lines I was taught close to 30 years ago when I was in sales training for a large national business sales organization.The company I was starting work for regularly had us demonstrate these rather large, complex …
This Week in Tech – August 29, 2017
Every week, Ken Whittaker, Director of Engineering, and Neal Cook, Director of Support at Front Rush, review recent tech news, offering analysis and banter about changes in tech.Ken: Hey Neal, welcome back!Neal: Hey Ken, it’s nice to be back in action! I managed to go 10 days without a phone …
Important Thoughts for You From My Travels This Summer
By Jeremy Tiers, Director of Admissions ServicesI've really busy since the beginning of June. Outside of the July 4th holiday week, I've been on the road at some point every single week except two.A lot of the trips I took this summer were to lead admissions staff training workshops. As part …
Admissions Newsletter – Reader Q & A: August, 22, 2017
This is an opportunity for readers of this newsletter to anonymously ask me a question about any aspect of student recruitment, leadership, and professional or personal development. Each week I’ll post my answer for everyone to read.Q. A Campus Visit Coordinator asks:“Can you give me one …