by Jeremy Tiers, Director of Admissions ServicesThe next time you make a recruiting phone call I want you to check your watch.Once you hit the 10-minute mark when talking to a prospect, you’ve crossed a line in terms of the effectiveness of connecting with him or her. The source of that …
How To Be A Successful At Coaching (And Just About Anything)
by Mike Davenport, CoachingSportToday.comCoaches attempt many crazy things: win competitions, develop athletes, raise money, wow the public – to name just a few.Think of all the things YOU try to do. How can you possibly be successful?It boils down to this, there are 3 things that …
Making All New Prospects and Inquiries Count
by Jeremy Tiers, Director of Admissions ServicesAs your admissions team navigates through fall travel season, I’m sure you’ve been adding a plethora of new names to the admissions funnel.The most popular question I’m asked this time of year by both counselors and directors goes something …
The Customer ISN’T Always Right (and Neither Are Your Recruits)
It was a revolutionary idea back in 1909.Harry Selfridge, an American entrepreneur who began Selfridge's Department Store in London at the turn of the century, coined the phrase - and the philosophy - that "the customer is always right." It was meant to reassure retail shoppers at the time that …
The 3 Critical Hardwires That Impact Your Coaching
by Mike Davenport, CoachingSportsToday.comOur brains are hardwired. Firmly fixed in the ways we perceive the world.For coaches, you ignore these hardwires at your peril. If you do ignore them, odds are your coaching efforts will fail.We have numerous hardwires, but there are 3 critical …