“When I first started working at Penn State three years ago, we were using Excel spreadsheets to keep track of who emailed who, did they respond, what did they respond, where did we see them…and it was a disaster”, says Annie Zinkavich, Field Hockey assistant coach at PSU. “I was looking for an easy to use software that would help us get organized and help us stay on top of our communications.”
That’s when Zinkavich decided to find out what all the buzz was about and looked into Front Rush for managing their recruit database, recruiting emails, communicating with their team, contacting their player’s parents, staying in touch with alumni, and distributing booster club publications and information.
Besides helping her get organized, she also found other reasons to sign-on with Front Rush.
- The ease of use is important to her and the other staff at Penn State.
- The interface is simple and straight-forward with everything you need easily accessible.
- Also, the cost of Front Rush was a big selling point for them. Front Rush is very reasonably priced as compared to other similar software, according to Zinkavich.
- The technical support is great. They respond to emails and phone calls the same day if possible for any technical questions that they might have.
- Front Rush hosts online webinars about twice a month to go over the basics or new feature that they have added for their growing list of users.
“Front Rush is also very open to suggestions", adds Zinkavich. "If there is something that you want added or if you have ideas on how to improve Front Rush in any way, they always listen to what you have to say and try to incorporate it into their updates.”
All of these reasons have saved Penn State University time and money. This helps them to focus on the more pressing aspects of their program, such as defending their 2008 Big Ten Championship title.
“We are really happy with our decision to use Front Rush,” says Zinkavich. “Their product has exceeded our expectations.”
