When the NCAA allowed for athletes to commit early, the thinking was that it would take pressure off college coaches and the prospects they were recruiting.
Exactly the opposite happened.
Now, you’ve got kids being pressured to commit early. Some end up making life-altering decisions in a matter of days because coaches are telling them to commit, or risk having the offer pulled. Coaches, in their defense, have to compete with other coaches for the best athletes.
The headache for college coaches now? Transfers. Kids find out they weren’t a good fit with a coach or college, and end up switching schools. That’s a huge headache for a coach, since there is often no time to adequately fill the spot with the same caliber of player.
“Transfers are your worst nightmare, because you never see them coming and you can’t recruit in time to replace them,” says Deanna Gumpf, softball coach at Notre Dame. You probably agree with Coach Gumpf, pictured here to the right.
From a sales standpoint, this underscores the importance of making sure your “customers” (your recruits and players) are satisifed. In business, customer service will be a deciding factor in how profitable your business is. In college coaching and recruiting, it can dictate wins and losses.
There’s no easy answers to this problem, but there’s a great article on the subject from The Washington Post. Hear both sides of the story by clicking here for the article.